Delivery & Return
Enviro Aqua offers shipping across Australia, with deliveries to all major cities and regional areas. Items are shipped the same business day if received before 12pm, or the next business day if received after 12pm.
Click and Collect Overview
Collect your items for free! Orders are usually available within 2 hours of purchase, during regular business hours. You will receive a text notification or email advising you the order is available for collection.
1. Order the Product and Select "Collect In-Store".
2. You Will Receive an Order Confirmation.
3. Wait to receive an email or text message.
4. Pick up Your Order at The Wyong Showroom.
Postage Costs
|
Standard delivery: Get it in 2-5 working days |
|
|---|---|
|
Small Items |
$10.95 |
|
Medium Items |
$14.95 |
|
Large Items |
$18.95 |
|
Extra Large Items |
$23.95 |
|
Express delivery: Get it in 1-2 working days |
|
|---|---|
|
Small Items |
$14.95 |
|
Medium Items |
$18.95 |
|
Large Items |
$23.95 |
|
Extra Large Items |
$31.95 |
Please contact our team if you have any shipping questions.
Exchange or Return of Goods
Enviro Aqua accepts returns for products that are damaged or faulty upon delivery. If you receive a damaged or faulty item, you may request a return within 14 days of receiving your order. Please note that products in good working condition or undamaged items are not eligible for return.
Conditions for Return
To qualify for a return of a damaged or faulty product:
- The product must be in its original packaging with all accessories, manuals, and documentation intact.
Proof of purchase from Enviro Aqua’s online store is required. - A clear description or evidence (e.g., photos) of the damage or fault must be provided when requesting a return.
Return Process
- Initiate the Return: Contact our customer service team at info@enviroaqua.com.au within 14 days of receiving the damaged or faulty item.
- Please provide your order number and a description, along with any necessary evidence, of the damage or defect.
- If the product is approved for return, we will provide you with return shipping instructions. Enviro Aqua will cover all shipping costs for approved returns of damaged or faulty products.
- Follow the provided instructions to ship the product back to us in its original packaging.
Refund or Replacement: Once we receive and inspect the product, we will notify you of the status of your refund or replacement. Refunds will be issued to your original payment method, or we may provide a replacement product as per your preference and availability.
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
